|Frequently Asked Questions
Q. Is it really free?
A. Yes, it's really free. Design it and download it. No strings attached.
Q. How do I put my logo on other products?
A. You can click the 'See my logo on other products' link and it will show you it on a handful of products. But we have dozens of potential products. To see it on another product, be sure to save your logo to your computer then when you design a product, use the 'add art' button to put your logo on a product.
Q. I can't get it to work the way I want, how do I get help?
A. If you have a question, please email firstname.lastname@example.org. If you are needing serious help, we have professional designers who stand ready to assist for $49.
Q. I downloaded the free logo. It's a jpeg and I want a different file format, what do I do?
A. If you want the logo you created in a file format other than a JPEG, then use the shopping cart to purchase the 'logo package' and our professionals will recreate it in an EPS file which can be used for almost any printing project.
Q. Can I get a logo with a transparent background instead of a white background?
A. You will need to purchase the logo package to get a transparent background.
Q. Why do I have to register to upload art?
A. When you register, it creates a place in our system to save your artwork for you. This is important so that you can retrieve it when you need it or if you want to place it on a product later.
Q. I can't get the logo to look the way I want, what does it cost to have a professional do this for me?
A. Yes, we have professionals who can assist you for only $49. This includes two rounds of revisions to your logo.
Q. I don't see the template I need. Could you make one for me?
A. If you don't see the template you are looking for, please email us at email@example.com. We keep a list and we regularly update our logo templates